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Our Treatments

The Complete Reset

135 mins

From £65.00

About This Treatment

The Complete Reset is exactly what it sounds like. The full Signature Head Spa - consultation, scalp diagnosis, deep cleanse, scalp massage, steam therapy and conditioning - combined with a deeply relaxing 60-minute full body massage. From your scalp to your feet, this treatment addresses the whole body and is designed for those moments when you genuinely need to start again. Two hours and fifteen minutes of complete, uninterrupted care.

The Complete Reset

135 Mins

Min 2 hours notice required. Bookings available Tue-Sat.

Book Your Treatment

Choose your treatment, select a date and time.

How It Works

  1. Consultation & Scalp DiagnosisWe begin with a full consultation and scalp diagnosis,
    taking time to understand your scalp health and any
    areas of tension in the body so Charlotte can tailor
    the full session to your needs.
  2. Deep Cleanse & PreparationYour scalp and hair are thoroughly cleansed using
    professional Japanese products, removing build-up and
    preparing everything for the treatment sequence ahead.
  3. Full Head Spa & Full Body MassageThe complete Signature Head Spa sequence - scalp
    massage, treatment products and steam therapy - flows
    into a 60-minute full body massage. Working from head
    to toe, Charlotte uses a combination of techniques to
    ease muscle tension, improve circulation and bring the
    whole body into a state of deep relaxation.
  4. Rinse, Condition, Finish & RestYour hair is rinsed, conditioned and finished with
    optional drying available on request. Take a quiet
    moment before you leave - after a Complete Reset, a
    gentle re-entry into the world is recommended.

What to Bring

Please arrive with your hair free from heavy styling
products. No need to wash beforehand. You will need
to undress for the full body massage - Charlotte will
ensure you are fully covered with towels at all times
and only the area being worked on will be uncovered.
Wear something comfortable and easy to change out of.
We strongly recommend keeping the rest of your day
clear after this treatment.

Frequently Asked Questions

What does a full body massage include?
The full body massage covers the back, legs, arms, feet, and can include the neck and shoulders. Charlotte will discuss the areas you would like focused on during your consultation.
Will I need to fully undress?
You will undress for the massage element, but Charlotte uses professional towel draping throughout so only the area being worked on is uncovered at any time. Your comfort and privacy are the priority.
How will I feel after 135 minutes of treatment?
Most clients describe feeling deeply relaxed, heavy in the best possible way, and completely calm. Some people feel sleepy for the rest of the day, which is a sign the treatment has done its work. We recommend a quiet afternoon and early evening after a Complete Reset.
Can I book this as a gift?
It makes an exceptional gift for someone who truly needs time to themselves. Please contact us to arrange a gift experience.
Is there anything I should avoid before the treatment?
Avoid heavy meals in the hour before your appointment. Arrive hydrated and try not to rush - give yourself time to settle before the treatment begins.

After Your Treatment

Drink plenty of water after your appointment - this is
especially important after a 135-minute treatment. Avoid
alcohol for the rest of the day where possible. You may
feel some tenderness in areas that were worked on
during the massage, particularly if you carry a lot of
tension - this is normal and will ease within 24-48
hours. Avoid washing your hair for at least 24 hours.
Rest as much as you can for the remainder of the day.

Before You Book

The Complete Reset is not suitable if you have hair
extensions, as the treatment process may affect them.
We are also unable to carry out this treatment during
pregnancy. It may also not be suitable if you have open
wounds or active skin conditions, recent surgery,
conditions affecting the spine, or blood clotting
disorders. If you have any medical conditions that may
be affected by full body massage, please consult your
GP before booking and contact us to discuss. If you
are unsure, Charlotte will be happy to advise.

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